Digital Signage in Healthcare
Rapides Regional Medical Center has strong emphasis on the quality of its healthcare services to go together with the most advanced technology of today. This medical center based in Alexandria, LA has taken great pride in being awarded the Louisiana Quality Award. This award honors businesses and organizations that are leaders in the pursuit of quality and service. Rapides Regional Medical Center is the only business to win this prestigious award twice. It’s important that healthcare facilities like Rapides Regional Medical Center (RRMC) stays up to date with the technology. The need for updating the welcome areas, cafeterias, hallways, doctor lounges and visitor centers around the facility, with current information on community events, was no doubt in need for improvement to give there patients and visitors the comfort they deserve.
Multi-Media Solutions was more then happy to offer there professional services to provide RRMC a more convenient surrounding for the visitors and guests there. MMS set up several displays in a number of high volume areas to convey community information, class and continuing education information, decrease perceived wait time, and to further brand the hospital with a professional look, while displaying previous patients who have had great experiences with this hospitals services. The solution was an enterprise digital signage system that resided on the network. This allowed RRMC to incorporate pictures, videos, and the choice to enjoy a live TV input through an usb tuner for news. This fairly new network will eventually incorporate this system into an emergency notification system as well. In addition to the features listed above there is use of a scrolling ticker at the bottom of some screens which is updated by Microsoft excel. This provides them an easy way to update the information scrolling across the bottom of the screen. The features added by MMS have helped Rapides Regional Medical Center continue to be a dedicated hospital focused on its patients and visitors by providing helpful information with a professional look.
Rapides Regional Medical Center needed a way to communicate effectively and uniformly to their patients in waiting areas. They also wanted a system that could be used for branding and marketing of the hospital.
•LG commercial displays
•Minicom video over Cat5 distribution equipment
•Coolsign digital signage software